• 28/11/2017
• /
• Location

CHILDLINE (1098)

Grihini is implementing CHILDLINE 1098 Programme as a collaborative Organization at Balodabazardistrict of Chhattisgarh since August 2019 with the support of Ministry of Women and Child Development Government of India.
CHILDLINE is India’s first 24-hour, toll free, emergency phone outreach service for children in need of care and protection linking them to long-term services for their care and rehabilitation. Any child and concerned adult can call 1098 and access the CHILDLINE service any time of the day or night.

Objectives of CHILDLINE 1098

•	To reach out to every child in need of care and protection by responding to emergencies on 1098 and by physically reaching out to children.
•	To adapt and integrate telecommunication technology, linking all districts to the service of 1098, and making it available to all children in need of care and protection.
•	To provide a platform of networking amongst organisations and to provide linkages to support systems that facilitates the rehabilitation of children in need of care and protection.
•	To work together with the Allied Systems (Police, Health Care, Juvenile Justice, Transport, Legal, Education, Communication, Media, Political and the Community) to create child friendly systems.
•	To advocate for services for children that are inaccessible, non-existent or inadequate.
•	To create a body of NGOs and Government organisations working within the national framework and policy for children.
•	To be a nodal child protection agency in the country, providing child protection services to children in need of care and protection.
•	To set up innovative child protection services leveraging technological advancements in areas where such services are inaccessible, non-existent or inadequate
•	To undertake research with the objectives of strengthening the CHILDLINE 1098 service, and studying new and emerging trends in child protection issue
•	To contribute and work towards strengthening and participating in a global movement that addresses issues related to child protection and ensures that children’s voices are heard.

---

The collaborative organization at Balodabazar is responsible for creating a protective environment for children at the district level and would carry out following activities:

•	Responding to calls received on the CHILDLINE 1098 on a 24/7 basis
•	City mapping to identify high risk areas where vulnerable children are found
•	Intervention and case follow-up on a daily basis
•	Awareness and outreach in the community on a daily basis
•	Monthly open house with children who are users of the CHILDLINE service and to understand issues that concern them
•	Internal meetings once a week to discuss cases and follow-up
•	Maintaining computerized documentation (on the CHILDNET package) on each call received.

Click here to view Report